Make an appointment by visiting our Consulting Room.
We operate an appointment system called Advance Access which means that we can offer you an appointment on the same day to see a doctor by phoning 020 8515 1300. Routine appointments are from 08:30 – 11:20 in the mornings and 15:30 – 17:50 in the afternoons.
Please do not come without first making an appointment.
When you call the surgery to ask for an appointment, the receptionist will ask you for a very brief description of the problem in order to ensure you receive efficient and appropriate treatment. You may also request to see a male or female GP at this stage.
Our telephone system has Patient Partner software built in. This allows patients to book, cancel or re-book appointments seven days a week at most times (the system is taken down for essential maintenance, i.e. downloading and backing-up, between 23:30 and 06:00 daily).
We are also able to allow double appointments for the elderly, frail, patients with mental health and when an interpreter is required. Please call the practice 020 8515 1300 if you require a double appointment.
If you wish to speak to your doctor, your call will normally be referred to the doctor on-call to deal with at the end of the surgery. The on-call doctor will have access to your medical records and will be able to advise you. Emergencies will, of course, be dealt with appropriately.