As per Harrow CCG new NHS Prescribing Wisely policy and guideline for repeat prescribing, the practice is currently reviewing waste associated with repeat prescription. From 1st December 2017, we stopped accepting repeat prescription requests from Pharmacies. To reduce waste, we ask our patients to order their own repeat prescriptions directly from the surgery. Only you know which medication of yours is running out and which medication you require. If you have stopped taking your medication, please inform the doctor as soon as possible. Please ask for the right-hand side of the prescription from the chemist to order your repeat items. Please tick the items you require, sign the form and bring it to the surgery, or pass it on to your chemist if they are bringing your requests to the surgery.
Under exceptional circumstances; where patients who cannot request their own repeat medications; due to their disability or who do not have a responsible family member, friend or a carer who can request for them; you can ask patient’s local pharmacist to request their prescriptions on behalf of the patient. These arrangements can be made with the pharmacy for patients that fall into this exception.
Patients who are residing in Care Homes, Nursing Homes, and Residential Homes; their prescriptions must be requested by the home manager or the carer via their local chemists. All the requests must be signed and authorised by the person who is making the requests.
Without authorised and signed request, we will not be able to process your request.
All requests must be made in writing and this can be done in different ways:
- By online form
- Via Patient Access
- By completing the right-hand side of the prescription (items must be ticked and require patient signature)
- By completing the request form available at the reception desk
- Via email – firstname.lastname@example.org
If you already have an account for Patient Access, this is available to you automatically. If you don’t have an online booking account; please contact reception for more information.
If you prefer your prescription to be sent to you, rather than collecting it, please enclose a self-addressed stamped envelope with your request.
It takes THREE working days for all medication requests to be processed. This excludes weekends and bank holidays and when the practice is closed.
Prescriptions brought in on Fridays will be ready for collection on the following Wednesday after 4pm. Requests for prescriptions will not be taken over the telephone, due to the possibility of errors occurring. The Practice has arrangements with local chemists who come and collect prescriptions from the practice on a daily basis; see the ‘Collection Point’ section on the form below for a list of these chemists, or we can send prescriptions electronically (EPS) to the patients nominated pharmacy. Please ask the reception for details. This will save you a trip to the practice.
Prescriptions for some treatments available from the pharmacy will be stopped from 1st April 2019, please read our leaflet to find out more.